
Kay, Mike, and Kevin, you all were superb--as always.
Thanks so much for all the long hours and efforts to make us comfortable.
Happy New Year to all of you.
Mark
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Thanks, Miriam. Your entire crew was phenomenal – we were all incredibly impressed at the set-up, your resourcefulness, and the terrific attitudes of the team – even when it meant getting up at 4am to get people to the airport.
Holian, Matt
DLA Piper

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Darren, I thank you from the bottom of my heart for all that you and Bryan did for us at the Brown trail in New Bern N.C.. It was a true pleasure to work with such professional people and a great team, and very shortly friends that I will always thank of throughout my life. Thanks again for being so good at your job.
Andy Brodie
Nexsen Pruet

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Thank you very much for all your hard work at the trial site. When I woke up Sat. am (flight delay Friday so did not get home until 12:30am), my coffee was not made and there were no bananas. I had to drive my own car, go to the store and buy my own lunch. I had to lug my heavy bag upstairs. You spoiled us! Seriously, you did all that and so much more. I know it was not easy managing us all on top of finding and switching to a new site. The importance of the logistics and support cannot be underestimated. Everyone felt like we had a home away from home and the freedom to concentrate on the trial work. I know I speak for all of us when I say it was also fun getting to know you and Kevin.
Many, many thanks Dan. Fabulous job!.
Donna
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Darren,
Once again, I want to thank you for your excellent work on the Baldwin trial. You, Kevin and others made everything operate so smoothly. It was a pleasure to work with you and Kevin, and I look forward to working with you again.
Best regards,
Linda S. Svitak
Partner
FAEGRE BAKER DANIELS LLP

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To Whom It May Concern:
I'm sending this quick email to rave about the trial site services provided by LCI during the Zahn vs. Wyeth case in Galveston, TX, and more specifically: Kimberly Dodd, Mike Gilmore, Dan Schoner and Donna Fryer. They truly made a stressful situation extremely smooth. Above and beyond, all day, everyday. Whatever you are paying them, it's not enough.
Thank you so much, and I look forward to work with you folks again.
Rick Bennett - Paralegal
Product Liability Litigation
Snell & Wilmer LLC

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A few weeks ago I met these LCI gentlemen not knowing what you all were doing for this trial...well now I know. Along with great skills and humor, we got two people who can move the masses (no pun intended). We were the lucky ones.
Thanks much,
Socorro Fargas
Morris, Nichols, Arsht, & Tunnell, LLP.

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Lisa and Todd,
I hope you are doing well. I just wanted to take a minute to compliment the excellent service I (and the entire trial team) received from Donna, Dan, and Ross at the St. Pete trial site. Although the case settled shortly before jury selection started, the entire LCI team made us feel so welcome and helped us seamlessly adapt to our new environment. Donna had all the logistics coordinated beforehand, and Ross’ and Dan’s set-up and technical expertise were well-matched for the needs of our trial team. But the best part of all was how warm and friendly Donna, Dan, and Ross were. Showing up at the trial site felt like a family reunion when we saw them there. They really are special people -- I look forward to many more opportunities to work with them in the future.
-Ryan
Ryan Scarborough
Williams & Connolly LLP

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Hi. Todd--kevin, donna and darren have been fabulous. We love them. Thanks for the great work. -diane
Diane P. Sullivan
Partner
Dechert LLP
A Pennsylvania Limited Liability Partnership

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I just wanted to let both of you know that we use Legal Concierge for all of our trial support, and in particular Brett Lane. Brett has been at ALL of my trials over the past 6 years and he's WONDERFUL.
Kelli D. Spencer
Paralegal
Bowman and Brooke LLP

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I have had the pleasure of working with Jesse Francis in the past when we were both at Hunton & Williams. Specifically, he was our litigation consultant assisting in trial preparation and a tral. Jesse was an invaluable asset to the trial tram befor and during the trial. I found Jesse to be very competent technically, an indefatigable worker and a real joy to be around. Even though we weorked long hours in court, we continues to work once the court day was over in order to prepare for the next day. Jesse worked with us and our witnesses every step of the way, often until one or two o'clock in the morning. Throiugh it all, Jesse did not compain or lesses his enthusiam. Rather, he could always be relied upon for unfailing good cheer and humor. Jesse is very skilled technically, but is also able to react to the changing circumstances that inevitably devolop during the course of a trial. This was especially true when we had to deviate from the script during trial and make last minute changes. I could not imagine finding a better qualified litigation consultant.
Very truly yours,
Marie Diveley
Crowell & Moring LLP

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Hi Bryan,
I'm writing to thank you for all your help and support during the recent trial in Sherman, TX. It involved a lot of hard work, but our efforts were rewarded with a very successful outcome for WorldPak, John Althaus and his family. We also had a lot of fun sharing meals and getting to know one another on a more personal level.
All the best,
David E. Johnson
Paralegal
Squire Sanders

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Thanks...JOB WELL DONE BY YOU ALL AS USUAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Toni Shepard
Legal Assistant
Hartline, Dacus, Barger, Dreyer & Kern, L.L.P.

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Thanks to all of you for your excellent work. It was a pleasure working with you and you were a tremendous asset to us in Easton.
I don't know what other areas might require your services, though I'll keep my mind open to it. We certainly have more trials in the offing and I'll let you know when we need you.
Regards,
Christopher B. Wren
Senior Counsel, Litigation & Government Investigations
Bristol-Myers Squibb Co.

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Leila and I had the pleasure of working with Donna on two trials this year. She is amazing in every way. She is sweet and kind and responsive, and never said no to any request. She is simply the best, and we are very appreciative!
Moira Kim Penza | Associate
Paul, Weiss, Rifkind, Wharton & Garrison LLP

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Dear Joe and Dave,
Thank you for accomplishing your goal so well. You took great care of us. I hope we get to work together again. Have great holidays!
Best,
Liz

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Darren:
Thank you. You are a true professional and I admire your ability to get things done. I may have mentioned that I was a meeting planner for 20 years and you are one of the best I have ever met or had the pleasure of working with. Good luck, Happy Holidays and I look forward to seeing you back in the future.
All the best,
Debra Shaw, RMP/CEP

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Thanks to all of you for your excellent work. It was a pleasure working with you and you were a tremendous asset to us in Easton.
I don't know what other areas might require your services, though I'll keep my mind open to it. We certainly have more trials in the offing and I'll let you know when we need you.
Regards,
Chris
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Dave:
Thanks to you and the entire team. You certainly made life a lot easier and more pleasant in Easton. I will certainly make the rest of our litigation group here in DC aware of your services and outstanding performance. Thanks again to all - it was a pleasure working with you. Please keep in. Touch.
Drew

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Thanks Donna. You and your staff did a fantastic job. If we ever need anyone, you will be the first to call.
Timothy F. Daniels
Irwin Fritchie Urquhart & Moore LLC

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Hi Kevin -
Again, can't emphasize how amazing the presentation is! Thank you for making the process so seamless and fun - like magic. I (tried to) articulate the fuzzy picture I have in my head and you cranked out something even better than I had imagined.
Thanks again
Amy
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Steve was a vital part of our trial team. With his experience, knowledge, and skill, we were confident that our trial presentations would be displayed correctly and persuasively, which they were. His ability to work on the fly, creating demonstratives at the 11th hour, all while remaining calm, was incredibly helpful. He personifies a "can do" philosophy.
Tim Chastain
Carrington Coleman

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Ryan and I are at the trial site in St. Pete getting settled in. Just wanted to tell you that the trial site is terrific! Legal Concierge did an amazing job of finding the space and getting it set up for occupation in a short timeframe.
Heidi |

Yesterday, I had the pleasure of sitting besides Mr. Steve Page. He is making your client look very good at this hearing while the opposing legal team is constantly fumbling about for exhibits, evidence and witness statements. Good job! As legal translation is one of our specialties, I will definitely recommend you to any clients of ours who might have similar needs.
Robert Johnson
MA Linguistics

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Thank you so much for the timely, great work you did for me today. You guys are the best - whether a big or small job, you give your clients the same attention. I would never consider anyone else.
Patricia
Lehtola & Cannatti
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Let me say thanks again for all of your hard work these past few weeks. Your contribution to our team effort was tremendous--and I
really appreciate it. Please feel free to use my name if you ever need a
reference for another project--and I will be sure to keep you high on my
list as soon as the next project arises on our end.
I hope you are enjoying some much needed rest.
John L. Murino
Crowell & Moring LLP
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Todd:
Thanks for your kind note, but actually I should be thanking you for your usual great service. Cindy, Darren and Ross were a pleasure to work with and absolutely professional and helpful in setting up and running the Boston trial site. Please let them know how much we and the law firms appreciated their assistance.
Look forward to working together again soon.
Chris |

Todd,
I just wanted to let you know how much we enjoyed working with Legal Concierge. Your whole team is fantastic and I was completely amazed and impressed at what they did. You have definitely got a great team that knows exactly what they are supposed to do. Good luck with everything.
Sharon Fincel, CTA, President
Business Concierge Services of Kentucky

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On behalf of Sandoz and Novartis, I wanted to thank you all for your extraordinary contributions over the past several weeks and months. I know that it is your tireless effort that helped us make it through, and I want you all to know how much we appreciate everything you have done for us. There is a way to do your job and a way to do your job. I am so proud of and grateful for the effort, contribution and personal sacrifices made by all of you and I can't thank you enough. I also want to extend personal thanks on behalf of Martha and Jeff who also truly appreciate everything you've done for us.
Robin Adelstein
Vice President and Assistant General Counsel, Litigation
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Of course I'm always VERY happy with the job you all do. I just take for granted that you already know that. But, in case you don't, THANKS for all the great work. It's great working with a group of guys that do such a great job and are so easy to get along with. It makes being away from home easier.
Kelli D. Spencer
Legal Assistant

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By the way, Lisa, I meant to send you an email earlier to let you know what a fantastic job that Wil and Kevin did during the first week of arbitration. Obviously, we have a lot of work still in front of us but we really appreciate the expertise that Wil has brought to bear and the support that Kevin provided in the first week.
Chris
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Donna,
Thanks very much for personally looking after this. I knew you were the right person to reach out to. You're attention to details is exceptional!
I also enjoyed working with you in Staten Island. It was always nice to see your smiling face and receive a warm greeting when I entered the "war room" . You and the Legal Concierge organization really wowed me. It's a very impressive operation.
It would be great if our paths were to cross again in the future.
With warm regards,
Joanne |

Lisa,
Thank you for sending such a wonderful, competent team to help at trial. This was my first experience with Legal Concierge, but it definitely won't be my last, and I'm going to recommend you guys to other trial teams at this firm and future firms that I develop ties with.
Meghan Heesch
Steptoe & Johnson LLP

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You did a great job for our team and client. Let’s work again together!
Marcos G. Ronquillo
Godwin Ronquillo
PC

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Thank you, Lisa.
More importantly, our thanks to the entire Legal Concierge team with special kudos to Cindy, Dan and Brett. They were a wonderful additional to our team throughout!!
Have a good day.
Barbara E. Robinson
Paralegal

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Dear Lisa:
I would like to share with you my personal observations regarding Legal Concierge and
Darren Winward.
When a trial team is focusing on the eleventh hour crunch, the only thing
on their minds is the trial. Legal Concierge, and particularly Darren Winward who precisely
understands what trial means, are the professionals who will take on the burden
of all of the logistics and make smooth the transition for the trial team from their
home law offices to the trial locale. I have seen Darren/Legal Concierge in action twice here
in Montgomery Alabama; in the summer of 2008 and in early 2009. His work
ethic and abilities are truly phenomenal!!
Darren was responsible for hotel reservations, setting up war rooms at the
hotel as well as at the firm that hosted out-of-state lawyers. He installed
computer cables, connectors, printers, copiers, scanners, telephone systems, to
mention a few. He also made numerous trips for supplies, lunches, dinners,
events off site, transportation from hotel to airpodaround the city, to and from
courthouses, and laundry services. Special meals and dietary requests were
complied with and after meals were served, the remaining food was delivered to
local shelters.
Darren is extremely responsive and does not waste time on any detail. He
is "an army of one" and strives to do his absolute best. In fact, Darren goes
above and beyond the norm, and I believe that most people will find his
performance to be superb - and always with a smile!!
Sincerely,
Anne Gunderson |

Dear Lisa and Todd,
I wanted to write to you to tell you what a great job Darren did for us at trial. I never even heard of trial concierge services before this trial and now can't imagine an out of town trial without them. From the client perspective, he seamlessly joined my trial team, and helped enormously at facilitating or completing so many tasks -- I couldn't even list all the different things he made happen. For me, it was wonderful to know that the trial lawyers didn't have to deal with so many details and could focus on the trial itself.
Moreover, Darren is simply terrific to have around -- smart and reliable. He was a highly valued member of our team.
Thank you again.
Charna Gerstenhaber
Novartis Pharmaceuticals Corporation

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Lisa -- I know that Saul Morgenstern already wrote to you about Darren -- but I wanted to add my two cents, as well. Darren was absolutely great and made our out-of-town trial experience unbelievably easy and pleasant. There was nothing that he would not do for each and every one of us on the team and for the people assisting our local counsel -- who came to be as fond of him as we all are. His demeanor and attitude with the hotel staff and others in Montgomery were a credit to the entire Kaye Scholer group. Not only did our client note several times what a great addition he was to the trial team, the attorneys who represented the other defendant in the case were completely envious of the services that Darren provided to us. I have already recommended to one of the attorneys on the trial team for next AWP case in Alabama that they get in touch with you and have Darren help them as he helped us. It was real pleasure working with him, and we're all going to miss his ready smile and wonderful attitude. Thank you, and please pass on our thanks to him.
Sincerely yours,
Mark D. Godler
Kaye Scholer LLP

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Lisa,
I also wanted to drop a brief note regarding Ross Jones. He has been a tremendous help with getting our folks up and running. He is definitely an asset to the team...Kudos to him!
Kandace D. Stovall
Remote Office Site Coordinator

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"Dorothy, Ross and Michael, I'm sure sick trial team members are not the best part of your job. I really appreciate your help, bringing me food, medicine, moving the boxes, taking care of my office and room. You guys are wonderful. Miss you all and the whole trial experience. Dan's a bit resistant to doing my laundry, cooking my meals, and fixing my computer all in the same afternoon."
Sarah

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"A couple of jurors told us after the trial that they were very impressed with Marcus and how he managed the large number of exhibits and kept things moving along. We’d not hesitate to work with him again." Michael T. Mihm
"Marcus was of great help during the last couple of weeks. He did a very good job, so much that the jurors were asking for him after deliberation. We enjoyed having him as part of our team."
Vanessa Y. Esparza

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"My firm and I have used Legal Concierge for our litigation support needs for some time now. Legal Concierge always comes through with professional, reliable, and exemplary work. Even when meeting last minute demands, the quality of their work is always the same high standard and has always exceeded my expectations. Legal Concierge has gotten me out of a last minute jam on more than one occasion.
I will continue to use Legal Concierge for my litigation needs and I unhesitatingly recommend them."
Kurt B. Arnold

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“
...we have been working with a trial consultant named
Wil Frank...and we have been very impressed with him."

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"Congratulations on your victory in Little Rock!
Just wanted to thank you again for everything and let you know what a great job your crew did. They were exceptional and went the distance for us time and time again all week. Not only are they talented dedicated hard workers, but they were tons of fun and provided us with tons of laughs and memorable moments!
We would love to have them again in Delaware! I realize Wendi will be weeks away from her due date, but working with Rhonda and Steve again would be our pleasure!!
We will be in touch soon to start planning for our Delaware trial! Looking forward to working with everyone again!
Thanks to you, Wendi, Steve and Rhonda for the contribution you made to our huge victory!!!!"

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“thank you for the first class efforts”
Dean A.
Monco, Partner
F. William McLaughlin,
Partner

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“I whole-heartedly recommend Legal Concierge to those
paralegals that want to focus on what they know best
. . . assisting their attorneys get to and through trial,
and not the other details Lisa Cain and her staff can
so aptly handle.”
Patricia Slentz-Howard
Senior Litigation Paralegal

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“
Despite the fact that we contacted you virtually on the
eve of the hearing, you were able to pull together all
of the people and resources necessary to make the graphic
presentation aspect of the hearing run extremely smooth.”
Jill
Fieldstein
New York Office

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“
The Staff of Legal Concierge provides exemplary service
and consistently meets or exceeds our expectations.”
Leslie
D. Ware, Member

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“
I hired Lisa Cain to handle trial site logistics for
a multi-billion dollar trial.”
Maria
G. Miller, Trial Specialist

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“
Thank you very much for the thoughtfulness and excellent
service.”
Thomas A. Connop, Partner
“
I enjoyed working with Legal Concierge on this matter.”
Stephen
D. Wilson, Partner

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“
Legal Concierge has saved our clients significant amounts of money
while providing superior service and support.”
Jesse
G. Francis,
Litigation Support Specialist/Lead
Trial Consultant

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“
I am writing to give my enthusiastic recommendation for
Ms. Lisa Cain and her company Legal Concierge.”
Stephan
B. Rogers, Partner
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“
Your involvement allowed the lawyers to focus on the
trial and not the logistics.”
Edward
B. Stead, General Counsel

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