We Are Legal Concierge Inc.


Our Team Makes the Difference

Executive Team

Lisa Cain

CEO & Founder

Lisa Cain, LCI’s CEO and Founder, is a Native American certified paralegal with a strong background in the administration of complex corporate litigations. Lisa has worked with Fortune 500 Corporations and the nation’s top law firms. Lisa got her start managing trial sites for the largest case in telecom history. Legal Concierge Inc., known as “LCI”, is hired by corporations and law firms all over the country to help manage their large complex litigation cases.

Lisa Cain holds high honors with a B.A. from the University of Arkansas, a B.S. from Texas Women’s University and is ABA certified through Southeastern Paralegal Institute. She is a member of many organizations including NAPW, Texas State Bar Association, Women’s Owned Business Enterprises and Native American Owned Businesses. LCI is WBE certified, Minority and HUB certified.

Lisa is a recognized Entrepreneur and has been fully featured in the Dallas Business Journal. Lisa has also published articles in the New York Daily Times, The New Jersey Press Association and is invited to speak at corporations and law firms informing General Counsel and Litigation Support Professionals on how they can cut litigation costs by up to 40% by using LCI’s cost effective methods.

Todd Spriggs

President & COO

Todd Spriggs joined LCI in 2005. He leads LCI efforts in client development and account management. Additionally, Mr. Spriggs directs and manages LCI National logistics division and services which include contract negotiations, trial budget analysis and development. Todd oversees LCI’s IT support teams. Since joining LCI, Mr. Spriggs has managed the technical and logistical duties for hundreds of multi-complex litigations.

In 2004 Todd co-founded Watergy, Inc., a technology company focused on treating produced water in the oil and gas industry. In 2002, he co-founded Light Ridge Resources, a computer software and consulting firm focusing on the power and process industries sectors. Mr. Spriggs successfully raised equity capital for the company and developed markets for its proprietary software. Additionally, he has 18 years of experience in the energy sector and has developed markets for innovative software products that focus on the optimization of natural resources.

Prior to 2002, Mr. Spriggs served as Vice President of Business Development for Matrix Process Integration and Matrix 2000 which provided energy services work for large utilities and process plants throughout the United States and Europe.

Todd has degrees in Accounting and Economics from the University of Virginia.

Steve Brown


Summary of Experience:
Steve Brown is a Dallas native who joins LCI with over 30 years of experience in accounting, financial reporting, internal control compliance and financial management. Steve has served as the CFO of two public companies and is skilled at developing and maintaining an effective finance team.

Steve began his career working for a multi-national public accounting firm, and from there accepted a CFO role in a private company that went public three years later. He continued to gain valuable experience as he addressed day-to-day accounting and financial reporting requirements as well as other business events such as business combinations, international expansion, financing transactions and the passage of Sarbanes-Oxley regulations. While Steve has been promoted to positions of increasing responsibility during his career, he remains a hands-on executive who enjoys working directly with his team to successfully complete the task at hand. Throughout his career, he has demonstrated a passion for his work and a dedication to achieving excellence.

Steve earned his bachelor’s degree in accounting from Southern Methodist University in Dallas, Texas.

In his time away from the office, Steve enjoys spending time with family, jogging and spending time outdoors.

Roman Rosas

Southwest Regional Director

Roman has 18 years of experience in Litigation Technology Support. Roman's career commenced with him working as in-house support expert for a national law firm. This early experience enabled him to assist firms with large complex litigation trials across the country.

As a lead trial presenter and consultant, Roman provides litigation support from database analysis and implementation to trial database preparation. Roman consults with clients nationally on anything trial related from electronic document discovery best practices to production strategies.

Roman is a Concordance Certified Software Administrator and has provided end-user training for various litigation support software including iPro, iConect and Sanction.

Roman enjoys traveling and exploring.

• MBA from Webster University at Webster Groves, Missouri.
• BA in Psychology from the University of Texas at San Antonio

Ross Jones

IT Director

Ross has 25 years of hands-on experience in computer hardware and software, LAN/WAN and Windows Server Support and administration.

Ross provides large war room design, setup and support, in addition to document preparation. His trial presentation and videography work is second to none. Ross worked on the BP Oil Spill Litigation as part of the trial tech team that managed over 125 million documents and over 3000 hours of video testimony.

If Ross is not setting up and running the war room, he is in the ``hot seat`` in the courtroom, overseeing the trial presentation technology.

When Ross gets the rare break from his busy trial schedule, he enjoys taking cruises.

• Computer Science degree from Tarrant County College, Texas.
• Over 50 IT certifications including Cisco, Microsoft, CompTla and InData.
• Certified Trial Director Trainer for In Data Corp

Robert Phillips

Director of Audio Visual Technology

Summary of Experience:
Robert Phillips joins LCI with over 25 years of corporate experience. Robert is an expert in Audio/ Visual and IT networking. Robert has managed at a high level, trade show and showroom setups, as well as the design and creation of the exhibits.

Robert served with distinction as a Navy Diver specializing in salvage and rescue operations. Upon leaving the Navy, Robert pursued his passion for technology and pursued a field in engineering and programming. Robert quickly moved up the ranks within the corporate world in the technology industry. Throughout his career, Robert has demonstrated the ability to design and execute new product launches. Robert possesses outstanding project management capabilities, while building productive relationships with key stakeholders, such as marketing, engineering, prototyping, technical sales, production, and satellite staff.

Robert is an avid motorcycle enthusiast. He is also a master diver with several dive certifications including instructor. He has performed dives across the globe. His most recent personal accomplishment was obtaining his private pilot helicopter license.

Team Members

Kyle McCain

Sr. Trial Consultant

Summary of Experience:
Kyle has more than twenty years of experience marketing in client development and Account management. Additionally, as a team member at LCI, he manages trial site logistics services, contract negotiation, trial budget analysis, war room setups and IT site needs. Kyle has been with LCI going on 8 years.

Pharma cases: 14
Automotive: 6
Products liability: 15

Education / Skills:
Richland College, Business Management

Hobbies and Community Involvement:
Kyle raises and rides APHA paint horses. He loves to swim and go rafting and is a lover of BBQ. Kyle is a member of his local high school booster club and his local church. He also enjoys spending quality time with his family.

Kristy Strawbridge

Sr. Executive Assistant

Summary of Experience:
Kristy Strawbridge has 10 years’ experience working in legal administration. She has experience in accounting, legal billing, word processing, and as a paralegal. As the Senior Executive Assistant, Kristy sees to the day-to-day operations at our National Headquarters. She works closely with Management in executing the front-end groundwork necessary to get ready for our trials.

Not only is Kristy the Senior Executive Assistant at LCI, she also occasionally works as a Logistics Coordinator at our trial sites.

Kristy earned her Associates of Arts degree from Collin College. Kristy has a Paralegal Certificate from ACI.

Kristy enjoys spending time with her two children, brunching with girlfriends, swimming, and reading.

Jane Driscoll

Sr. Bookkeeper

Summary of Experience:
Over thirty years of analytical and organizational skills in financial accounting. Experience in management with executive leadership qualities in administration, including the ability to direct and work harmoniously with all levels of staff and volunteers. Personal maturity and commitment to offer trustworthy, caring relationship with integrity of word and action. Jane has brought value to every employer she has ever worked for and it is no different at LCI.

Jane has completed credits with On the Job Training University

Jane enjoys quiet evenings at home reading from her kindle.

Darren Winward

Sr. Trial Consultant

Darren Winward has more than twenty years of experience providing litigation support services and law practice technology consulting. His work has included database creation, coding and scanning project management, trial graphics preparation, trial presentation, war room set up and strike, and trial site technical and logistical support.

Product Liability: 53
Patent: 12
Fraud/False Claims: 8
Theft of Trade Secrets: 2
Contract dispute: 1
Discrimination: 1
Marketing and Sales Practices: 1
FTC Contempt Suit: 1
Environmental contamination: 1
Antitrust: 1

Education / Skills:
Mr. Winward received his B.A. degree, cum laude, from Utah State University and his J.D. and M.B.A. degrees from the University of Utah. Mr. Winward maintains active Maryland State Bar and the District of Columbia Bar memberships. Darren keeps a very active lifestyle and enjoys personal fitness. He keeps active with Alpine and Nordic skiing, running, and weightlifting.

David Lawrence

Sr. Trial Consultant

Summary of Experience:
David Lawrence has over 11 years of experience in Litigation Technology Support. He has assisted in close to 100 plus trials, presented and designed for numerous trials throughout the US; Vast knowledge and experience in Information Technology; A skilled Videographer, Editor, Presenter and Graphic Artist. David has worked with Sanction, Trial Director, Microsoft Office, Adobe Production Suite, and many other graphic design software packages.

Health Care, Products liability, Patent Litigation, Complex Business Litigation

David holds degrees from the Art Institutes, in Visual Communications and Art History. David has worked with Sanction, Trial Director, Microsoft Office, Adobe Production Suite, and many other graphic design software packages.

David enjoys many different hobbies including Martial Arts, Magic, and Art Design. David also enjoys working on home projects.

Cathy Muhlbauer

Sr. Account Manager

Summary of Experience:
Cathy Muhlbauer has more than 20 years of progressive experience in providing quality accounting and human resource services for public and privately help companies. Cathy has been responsible for maintaining accounting departments ranging from $7 million to $250 million while improving overall staff morale and client confidence.

Education / Skills:
Cathy earned her bachelor degree in Science from Sam Houston State University.
Cathy loved her college life as an Alpha Chai Omega
Cathy has multiple software expertise.

Cathy enjoys outdoor activities such as camping, floating on the river and hiking. She loves to travel and see beautiful landscapes. She has a small farm home that includes goats, a horse, dogs and cats.

Joe Lomas

Sr. IT Consultant

Joe Lomas has over 8 years of experience in Litigation Technology Support. Joe has been in the IT field for over thirty five years and has worked many aspects of the job, from computer operations to network and datacenter design. His background includes configuration and administering telecommunications equipment, network security, as well as hardware and application support. This experience has translated well to trial site setup and support.

Products Liability: 245
Pharma: 22
Patent Litigation: 19

A.A.S. degrees in Business and Computer Science from Camden County College

Being mechanically inclined, Joe spends his free time restoring older European cars to their original quality and performance.

Phil Tabor

Sr. Graphics Consultant

Summary of Experience:
Over the past 20 Years, Phil has created web content and videos, print designs, driven social media strategies and produced sporting good product designs. He has designed and created dozens of large scale e-commerce websites and built online awareness for everything from small businesses to global brands. He is fluent in multiple computer scripting languages and is an expert in Adobe Photoshop and Illustrator. He has also held multiple certifications in areas such as HTML scripting, Microsoft Office, and Adobe Experience Manager. Phil also has many years of experience in team management as well as product retail management. He has led teams on website projects from the idea inception, all the way to analytics and marketing.

Phil graduated with advanced honors from Southwest Christian School
He attended Pepperdine University in Malibu CA.

Phil is a huge sports fan, an ASA certified Softball coach and music enthusiast, so you'll find him at the nearest stadium, park or music venue. He also enjoys trivia and appeared on the television game show Who Wants to be a Millionaire.

Rob Hubek

Logistic Supervisor

Summary of Experience:
Rob Hubek came to North Dallas area from Wheaton, Illinois. Rob is from a suburb of Chicago with his wife and three children. Educated in accounting, management, and marketing with experience in manufacturing, distribution, logistics, publishing, medical supplies, and LED lighting, Rob brings his well-rounded background and expertise to LCI as a Director of Warehouse Operations.

As Logistics Supervisor, Rob supervises and coordinates an array of activities and makes it possible for LCI to ship and deliver goods all across the United States and overseas. Rob also oversees the shipping and delivery of materials and warehouse personnel. Rob’s timely implementation of daily operations for LCI makes managing the loading of trucks, setting up delivery routes and unloading of trial materials much easier.

Rob is also in charge of trucking operations for LCI. Rob is in charge of all operations regarding trial equipment and trial supplies.

Outside of work, Rob enjoys reading about health and wellness, coaching and watching his kiddos sports, and might even join his two college age sons in a game of pickup basketball.
Rob is also an avid snow skier and has spent many, many hours on the slopes in Colorado.

Otis Robinson III

Audio Visual Consultant

Summary of Experience:
Otis Robinson III has 7 years of litigation support experience setting up and running audio video systems for 100’s of trials, mock trials, and focus groups.

Before getting into litigation Otis taught video and audio production at Duncanville High School and worked for the Dallas County Community College District maintaining many different audio/video systems.

In Otis’ free time he enjoys putting his audio engineering background to use by recording music.

Ronnie Jarrett

Trial Consultant

Summary of Experience:
Ronnie has 18 years of experience in Litigation Technology Support, specializing in patent and civil litigation. Ronnie’s career began as a legal video technician working for a nationwide court reporting and litigation support firm. As Ronnie progressed through his career, his litigation support experience led him to become a Trial Consultant.

As a trial consultant, Ronnie provides litigation support to nationwide law firms assisting them with database analysis and trial database support. He is a well-rounded individual who has extensive experience with mock trials, trial research, and focus groups. He has managed high-performing teams and strives to provide superior service. Ronnie’s experience has also aided him in providing guidance and support to litigation teams on how to best present content when exhibiting evidence to a judge and jury.

Ronnie is HIPPA certified and is well-versed in iPro and Sanction.

Ronnie enjoys spending time with his family, traveling, and writing music.

Rick Sanborn

Trial Consultant

Summary of Experience:
Whether behind a camera, in the courtroom or in the war room, Rick has been providing litigation support to industry-leading law firms for nearly 25 years. His work has taken him to 15 countries on five continents and to venues ranging from state courtrooms to U.S. District Courts to the Supreme Court of the United States. Rick is an experienced hot-seat technician who has provided presentation and war room services for more than two dozen trials, evaluating venue requirements and setting up audiovisual presentation and computer network technology in courts from coast to coast. He is skilled in the preparation and presentation of exhibit databases, transcripts, video clips, graphics and other demonstratives for trial, and is proficient in the use of trial presentation, productivity and design software including OnCue, TrialDirector, Microsoft Office, and Adobe Creative Suite. Over the years he has provided a full spectrum of legal audiovisual services including deposition recording, courtroom playback, editing of testimony for trial, day-in-the-life, site inspections and mock jury presentations.

Associate in Science, Photography – Northern Virginia Community College
Paralegal Certificate – George Mason University Executive and Professional Education
NCRA Certified Legal Video Specialist
NCRA Trial Presentation Certificate
InData TrialDirector 6 Certified Trainer

Rick enjoys travel, photography, backpacking and mountain biking.

Chris Hansard

Trial Consultant

Summary of Experience:
As a twenty-year veteran of the communications industry, Chris has organized, planned and delivered public relations and marketing expertise supporting high tech industries from semiconductors to consumer electronics. Prior to joining LCI, he was a marketing specialist responsible for developing programs that generated thousands of new business leads for managed IT service providers worldwide. From event planning to running tradeshows, or team building to project management, he is always aware of his client’s needs and leads with a positive attitude of customer service first.
Mr. Hansard received his B.S. in Business Administration, Marketing degree from the University of North Texas. Over the years, he has added to his personal education in the areas of graphic design, website management, and marketing automation. In 2015, he received his certification from Microsoft as a Microsoft Experience Center (MEC) Facilitator.

Chris is a devoted husband and dad coaching his son’s and daughter’s baseball and volleyball teams and driving his wife crazy with home projects. He is an avid beach volleyball player and golfer, but never count him out when it comes to sci-fi geekery or a good round of pop culture trivia!

Kelsey Evetts

Executive Administrative Assistant

Summary of Experience:
Kelsey Evetts has over 10 years of experience in administration and coordination. With skills in project support, legal contracts, accounting, and corporate event planning, Kelsey contributes a diverse skill set in any professional environment. At LCI, she sees to the day-to-day operations at our National Headquarters. She works closely with the Sr. Executive Assistant in executing the front-end groundwork necessary to get ready for our trials.

Kelsey earned her Associates of Arts degree from Santa Monica College in California. She is currently studying Criminal Justice at the University of North Texas at Dallas.

Kelsey enjoys crafting, sewing and making art. She also loves to spend time outdoors with her family and friends.

Miriam Viloria

Logistics Consultant

Summary of Experience:
Working collaboratively in cross functional environments, Miriam Viloria is passionate about providing client satisfaction and superior results. With over 20 years experience she has sharpened her unique combination of skills and abilities. Her extensive technical and technology background combined with significant corporate legal experience make her unique problem solver for clients. She has worked with global leaders in innovation and technology, top global/national legal firms and high profile companies to meet technical and business goals. She is an inspiring individual who achieved successfully in meeting budgets with aggressive timelines and exceeded in expectations.

Originally from Seattle, Washington, Miriam is an avid independent traveler and explored many remote parts of the world in over 77 countries on 6 continents. She takes pleasure and interest in cookery of various types of cuisine, film and theater, point & shoot photography and the latest trends in culinary, lifestyle and fashion.

Stacey Tagen

Trial Consultant

Summary of Experience:

Stacey Tagen started his career working for Gulf Oil, now Chevron doing data entry and development of Information systems. Stacey later left Gulf Oil when an opportunity became available to work for Shell Oil installing and developing network and monitoring systems for its Gas Plants and Refineries. Because of that experience Stacey was asked to work for Pennzoil and help setup its International offices and train local Nationals.

Stacey worked overseas for Pennzoil as a Project Manager setting up complex IT networks and Communication systems. Stacey lived in Baku, Azerbaijan for several years. After Pennzoil Stacey started working for Baker Botts. It was through Pennzoil that Baker Botts contacted Stacey as they were in the process of establishing offices around the Country. Stacey setup Network and Communication systems in London, Baku, Moscow, Hong Kong, Riyadh, Dubai, Tbilisi, Istanbul and Novorossiysk (Siberia).

When not traveling and working overseas Stacey worked around the Untied States setting up war rooms and assisting in Trials for Baker Botts. After leaving Baker Botts Stacey worked independently as a Trial Presenter and Private Investigator.

Stacey regularly assists law enforcement and other Emergency Agencies with rescue operations and function. As a Private Investigator Stacey specializes in locating hard to find individuals


Associates Degree – Information Technology
Licensed Private Investigator
Texas Supreme Court Certified Process Server
Commissioned Officer

Daniel Halseth

IT Specialist

Summary of Experience:
Daniel Halseth has over 25 years of customer service, technical consulting and business development experience. Covering multiple areas of IT/IS with a mix of standard and non-standard technical solutions. Daniel has developed market engineering strategies and concepts to implementation savings and helping companies around the world market their products using the latest web technologies and social media. With a passion for Apple, Microsoft and Google and virtual machines there is plenty to keep busy with and from a musical perspective he has performed in hundreds of bands from symphonic to metal with a passion for creating. Daniel attended Western Oregon University where he received a Bachelor’s of Music Degree in contemporary composition. He also attended Corban University for a Master’s Degree in Business Administration and Management. He received an engineering certificate from Sweetwater Sound in Fort Wayne, Indiana.

Daniel enjoys graphic design, video editing, composition, camping, hiking, photography, drone flying, teaching, creating websites and working with Veterans in all of our Armed Forces. Most importantly continually learning, researching new things is #1 passion.

Linda Klama

Sr. Document Review Analyst

Linda Klama has more than twenty years of experience providing litigation and trial support. Her work has included trial graphics preparation, trial presentation, trial support, war room set up and strike, and trial logistics.

Products Liability: 218
Medical Malpractice: 21
Insurance Defense: 15
Environmental: 1
Antitrust: 1
Class Action: 3
Specializes in IT Support

Ms. Klama received her B.A. degree from Roosevelt University and her J.D. degree from The John Marshall Law School in Chicago, Illinois. Ms. Klama maintains active Arkansas State Bar and Illinois State Bar memberships. Ms. Klama was employed as a private investigator/computer forensics investigator with a New York boutique firm for a few years.


Linda enjoys kayaking, hiking, swimming, and reading.

Jorge Zeledon-Castillo

IT Consultant

Summary of Experience:
Mr. Zeledon has been in the Litigation Support/Legal field/Print for over 18 years and has worked on numerous complex legal matters. His prior experience as a paralegal in the US Army, helped give him a different perspective than most industry experts that only focus on technology. He has been called on numerous times to provide his expertise in the Electronic Discovery realm. In addition, he is also considered an expert in multiple litigation support applications. The applications range from end user driven applications to vendor/expert driven applications. He has successfully assisted in the development and implementation of numerous applications setting him apart from a regular end user or administrator. This experience has armed him with knowledge that most industry colleagues do not possess.

University of Maryland (Paralegal Studies)
United States Army Paralegal Academy (Distinguished Honor Graduate)
Microsoft Certified Professional, IPRO Expert, Lexis, FTK, Intermediate Forensics Certification, iCONECT NXT/XERA Certification

Jorge enjoys sports, traveling, and most importantly time with his family.

Kay Young

Logistics Consultant

Summary of Experience:

Kay has worked as an On-Site Trial Logistics Coordinator for 6 years. She researches the trial site city to locate then establish working relationships with appropriate trial vendors. Her focus is organization and set up of war room space, maintaining all details and coordinating the general daily flow specific to trial site operations. She is responsible for reconciliation of all expenses with entry into the Neat Works program.

Prior to Trial Logistics, Kay worked over 13 years in the Meeting/Event Planning and Incentive Travel Industry. These programs were mostly large groups of top producers for major corporations and fortune 500 companies. Her accomplishments were coordinating all entities of successful meetings, events or excursions.


Pharmaceutical: 24

Products Liability: 6

Education/ Skills:

Kay received her diploma from the Texas Real Estate College, and has held her Real Estate License and is also a CMP (certified meeting planner). She has completed numerous professional seminars and skills development courses such as Managing Time, Meeting and Stress, and Comprehensive Project Management.


Kay enjoys snow skiing and mountain off-roading. She also enjoys relaxing on the beach with a margarita.

Doni Todd

Trial Consultant

Summary of Experience:
Doni was born in Monroe, Louisiana, and considers herself an Air Force Brat. Her father’s military career took her family to a few special places including Cheyenne, Wyoming, San Antonio, Texas, Little Rock, Arkansas, Hartford, Connecticut, Frederick, Maryland, and Bangor, Maine before finally finding permanent residency in DFW.

Doni brings several years of administrative and office management experience while supporting C-Level Executives working in several industries such as Insurance, On-Line Marketing, and Advertising Agencies.

Doni married the love of her life Chuck in 2010, and in 2016, together they built their forever home east of Dallas in Fate, TX.

Listening to live outdoor music, traveling, crafting and watching college football. She is a diehard Texas Longhorn fan and loves the rivalry she shares with her husband who is a Class of 95’ Texas A&M Aggie.

Harry Bennett

IT Consultant

Summary of Experience:
Harry brings skills and job experience to LCI as an accomplished and results oriented consulting professional. With over 40 years of experience in information systems and management, consulting, project management, product and services, web technologies and end-user office support. Harry has held leadership and Management positions with multi-national companies such as IBM Corp, AT&T, Xerox, Price Waterhouse Coopers, and Omni Consulting.

Throughout the course of his career, Harry has shown great pride in being a service professional. He enjoys utilizing his problem solving skills, developed plans and strategies for the overall setup and delivery of services and goods. Harry defines the processes, facilitates and resolves discrepancies, finalizing project scopes, and ensuring that system specifications accurately reflect client requirements, client needs and employers best practices. Harry’s focus was to meet and exceed his customer’s requirements, and he has a keen eye for process improvement and project design and outflow.

As projects moved from implementation to execution, Harry owned the responsibility for building efficient liaisons between the team and his management positions helped him oversee all of the ongoing changes. Harry was responsible for making sure that all portions of service yielded in a high-quality result.
· 20+ years Business Analyst
· 25 years Project Management
· 10 years Quality Assurance
· 8 years Development
· 35 years Technical Support and Service Delivery
· 30 years Education and Training

University of North Texas Bachelors of Business Administration

Ken Hicks

IT Consultant

Ken has over 20 years of extremely diverse IT experience in providing hardware and software support, network administration, software design and engineering and cyber security and regulatory compliance for several different firms with lines of business ranging from aerospace and defense to financial and investment transaction processing.

Ken is involved in LCI’s day to day IT operations and has a lifetime of IT problem solving and execution. Ken is also extremely experienced in IT security

Areas of Expertise:
• Desktop/Help Desk Service and Support
• Network Design, Security and Implementation
• Virtualization & Cloud Technologies
• Cybersecurity and Threat Assessment
• Regulatory Compliance (GLBA, HIPAA, SOX, PCI-DSS)
• Data Integrity / Disaster Testing and Recovery
• Application Development Cycle Management
• ITIL Incident, Problem and Change Management

• CompTIA A+ Certification
• CompTIA Network+ Certification
• ISC2 CISSP Cybersecurity Certification
• Dell Certified Systems Expert
• HP Certified Professional

When not taking care of client needs, Ken enjoy working on classic cars.